Warranty policy.
Northern containers include structural, manufacturing and paint warranties. Motors and installed equipment follow their applicable manufacturer or supplier coverage.
Coverage before purchase
Northern provides a 10-year structural warranty against frame failure and weld defects, a 1-year manufacturing warranty covering workmanship and material defects, and a 2-year paint warranty against peeling and excessive fading for containers.
Containers and converted buildings
Structural, manufacturing and paint coverage applies to the container. Fitted mechanical or electrical equipment follows the applicable component warranty. An unfitted container has no installed-equipment warranty requirement.
Refrigeration, pools and saunas
Mechanical and electrical components may have different coverage from the container shell or structure. Confirm refrigeration, heating, filtration and control-system coverage and any installation or service requirements.
Outboard motors
Confirm model and serial identification, warranty eligibility for your location, registration and servicing requirements, and the relevant service provider. Brand listings on this site do not by themselves establish authorized-dealer status.
Used, refurbished and custom equipment
Retain the supplied condition report and the agreed scope of custom work with your warranty documentation. Existing wear or recorded defects should be identified in the order documentation.
Container warranty exclusions
Exclusions include damage from improper site preparation, settling or ground movement; surface rust from scratches or impacts not reported within 48 hours of delivery; modifications made by third parties after delivery; normal wear and cosmetic aging from environmental exposure; and acts of nature, flooding or seismic events.
Requesting support
Email sales@northerncontainersllc.com with your reference, product details, photos and a description of the issue. Keep service and installation records. Obtain instructions before arranging repairs that you expect to be covered.
Need a detail for your order?
Send your product reference and project questions to Northern.
Contact Northern